FAQs

  • How is sales tax calculated?

    Mind Tweak will collect and remit sales taxes based on the purchase price of the products, according to applicable tax rates in the state of Colorado.
  • How much is shipping?

    Our shipping rates are based upon the weight of the package and the product you select.  We offer flat rate shipping depending on the size of your order.
  • When will I receive my product?

    Orders placed will be received within 30 days from the time of purchase, unless there is a shipping or fulfillment delay.
  • How do I cancel my order?

    The fulfillment of your order begins as soon as it is submitted and usually cannot be stopped once the order is submitted.
  • Does Mind Tweak ship outside of the United States?

    We do accept international orders.  Please contact support@themindtweak.com directly in order to place your order.  
  • What is your return policy?

    We want our customers to be happy with their order.  Shipping & Restocking fees are not included.

  • How do I return an item?

    Contact us directly at support@themindtweak.com to discuss your issue.  We can not issue refunds for opened products.  If products are damaged, we will send you a new order.
  • My item arrived damaged. What do I do?

    We realize this is an inconvenience and would like to get the product replaced for you.  Please contact us.